Understand customer needs and pain points, and obtain the operating parameters that each axis needs to achieve.
Provide overall solutions in accordance with customer requirements.
After the contract takes effect, provide users with detailed technical information in a timely manner.
Provide technical support services and on-site guidance.
Sales to obtain customer needs and seek corresponding technical experts for docking
Technical experts and the customer’s project leader, communicate specific technical requirements, confirm the selection data, project time nodes, make calculations and selections based on real working conditions, and provide a complete configuration plan
Before commissioning, the customer's equipment is required to have commissioning conditions, and the form is confirmed
After debugging, the customer signs to confirm
01 In response to customer requirements, provide complete system integration solutions to improve customer product competitiveness.
02 A strong professional service team provides a full range of expert-level technical consulting services such as process flow, system debugging, etc.
03 Quick response capability, experienced experts can provide assistance to customers via telephone, remote online or on-site, so as to solve problems with the highest efficiency
04 Provide on-site service support, such as troubleshooting, system debugging, on-site technical training, technical iterative upgrades, renovation projects, etc.
Provide customers with a complete set of optimal and cost-effective system solutions to solve customer pain points, improve customer product competitiveness, and profit growth points
Expert-level technical service team, providing comprehensive services, from mechanical design, electronic control debugging, process verification all-round support, to maximize the success rate of the project
Quick response ability